We care for our customers and have taken various initiatives
to ensure unmatched customer service
Regular checks
We do regular preventive checks. Our sales & service team
of professional and qualified individuals takes care of every
customer complaint to ensure the fullest satisfaction of the customers.
Mobile vehicles
We have mobile vehicle service units with skilled technicians
to respond to the need of our customers anywhere in the Sultanate.
Helpdesk
We have a helpdesk for customer complaints, suggestions etc and
appropriate actions are taken in a time bound manner.
Maintenance contracts
We are having service contract agreements with existing customers,
which can be renewed from time to time.
HSE Policies
Our company recognizes its legal, humanitarian and economic responsibilities
towards:
- Safety of men, material, operations and the protection of the
environment
- We believe that accidents do not happen -they are caused and
therefore preventable.
- Health, safety and environmental protection form an essential
part of sound business practice
- Each employee is equally responsible for managing health, safety
and environmental protection